Questions & answers

Straight answers about prices, payment, ownership and care plans. Can’t find your question? Ask me on WhatsApp.

The basics

How much will it cost?

Websites from R3 500 and business tools from R5 000. Tell me what you need and I’ll send a fixed quote. The price only changes if you ask for something new, and I quote that first.

What’s the free mock-up?

A sample of your website, built from your public info, like your Google Maps listing or Facebook page. It’s free and there’s no obligation.

What’s the free plan?

For business tools: a short written plan of what the tool will do, the main screens, the price and how long it will take. It’s free and there’s no obligation.

How do I pay?

50% deposit to start, and the other 50% when you approve it, before it goes live. You pay by EFT, with my bank details on your quote. Care plans are paid by EFT each month, using the bank details on your invoice.

Do I own it?

Yes. Once it’s paid in full, the website or tool is yours, and your domain is registered in your name.

Do I have to take a care plan?

No. Without one, I hand over the files so you can host it anywhere. Every website needs hosting somewhere, and a care plan is the easy way to have it handled.

Can I cancel my care plan?

Yes, with 30 days’ notice. There’s no minimum term.

Can I pay for a care plan yearly?

Yes. Pay for a year upfront and you get 12 months for the price of 10. For example, the Care plan costs R4 500 a year.

What’s a small edit?

A text, price, photo or hours change. Bigger changes are quoted, from R500.

How long does it take?

It depends on the size of the job, and your quote includes a timeline.

Typical build times, from when your deposit and content reach me:

  • Starter site1 week
  • Business site2 weeks
  • Bookings / online shop3–4 weeks
  • Small tool2 weeks
  • Business system4–6 weeks
  • Bigger platformAgreed in the plan

Do I need to get on a call?

No. Everything happens on WhatsApp and email. Voice notes are welcome.

Will it work on phones?

Yes. Websites and tools are built for phones first, then checked on computers.

What can a business tool do for me?

It takes a job you do by hand and makes it quicker. For example:

  • A builder could send a neat quote from a phone in two minutes, then turn it into an invoice.
  • A salon could keep every client’s colour formulas and notes in one place, instead of on paper cards.
  • A farm stall could take orders for collection without fifty WhatsApp messages.
  • A transport company could see every job, driver and delivery on one screen.

Are there other costs?

Things like booking software, payment fees or SMS sending are paid by you, and I list them in your quote. Hosting is covered by a care plan, or you can host it yourself.

Guesthouses & B&Bs

Does it work with NightsBridge?

Yes. On a bookings website I connect your NightsBridge booking button and live availability, so guests can check dates and book without leaving your site. Using a different booking system? Tell me which one. Most have a booking link or widget I can connect.

Do I have to stop using Booking.com or Airbnb?

No. Keep your listings for new guests. Your website gives returning guests, referrals and Google searchers a direct way to book, without the commission.

I don’t have a booking system. Can I still take bookings?

Yes. A business site lets guests send an enquiry through a form or on WhatsApp, and you confirm the booking yourself, the way you do now.

What’s a digital guest info book?

A simple page guests open on their phone, with the Wi-Fi password, check-in and check-out times, house rules and your local tips. You can change it any time, and you print less.

Salons & beauty

Can clients book online?

Yes. I can connect the booking tool you already use, like Fresha or Booksy, so clients choose a time straight from your site. Or I can build you a booking tool of your own. On a simple site, clients book with you on WhatsApp in one tap.

Can I change my prices?

Yes. With the Care or Care+ plan, price changes are small edits, included every month. Without a plan, I quote small changes per job, from R500.

Can you show my Google reviews on the site?

Yes. I add a selection of your real reviews to your site and refresh them when you ask. I never write or make up reviews.

I work from home. Do you have to show my address?

No. You choose what’s shown. You can show just your suburb and share the exact address once a booking is confirmed.

Restaurants & cafes

Can I change my menu prices?

Yes. With the Care or Care+ plan, menu and price updates are small edits, included every month. Edits sent by Thursday go live by Monday.

Can people order online for collection?

Yes. An ordering site lets customers choose from your menu and pay online or when they collect. Payment fees, like PayFast’s, are paid by you and listed in your quote.

Can people book a table?

Yes. A table request form sends each request straight to you on WhatsApp or email, and you confirm it with the guest.

What about public holidays and special hours?

Send me your holiday hours and I’ll update the site. With the Care or Care+ plan, that’s a small edit. The open/closed sign follows whatever hours are on your site.

Still have a question?

Ask me directly. No calls needed, and voice notes are welcome.